February, 2013

What’s The Secret Of Connecting With Another Heart?

What’s The Secret Of Connecting With Another Heart?

Twenty-five years ago a client asked me to meet with her president for an hour-long lunch. Her president was an industry innovator. But, she told me, the president was also almost wordlessly introverted. She proposed I come prepared with a stockpile of stories to fill the conversational void. The night before my visit, I talked with my father. He suggested an alternate plan. My father said there...

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